How can I amend my holiday?

Published 02/08/2018 12.07 PM  | Updated 05/09/2019 03.27 PM
We understand that sometimes you may need to make changes to your original booking. We will always try to accommodate any booking changes for you.

Unfortunately, what you want may cost more or may not available. There's also a minimum £20 admin fee for any changes. It may be possible for you to add more guests to a booking, but this will be subject to certain identification checks and may be subject to further charges. It should also be noted that we cannot change dates from one calendar year to the next.
 
Please bear in mind that changes made within 56 days of the start day of your holiday count as a cancellation. We will, where possible, try to accommodate changes to your accommodation or holiday dates but this may incur additional costs. If changes aren't possible and you don't want to keep to your original booking, or you're unhappy with the additional charges and don't want to keep to your original booking, this will be classed as a cancellation.

If you would like to amend your booking, you can give us a call on 0333 202 5250. Please remember to include your reference and the changes you would like to make. For more information please visit our terms and conditions page https://www.haven.com/support/terms-and-conditions
Was this answer helpful?

Thank you for rating this answer, would you like to leave any feedback on how we can improve this answer? Please note we are unable to respond directly to your comment


Chat with us

Do you want to talk to us? Please let us know what you are interested in, so we can help you with your query.
Do you want to talk to us?
Please call the number below.
Do you want to talk to us?
Please call the number below.
Our opening hours are:
Monday - Sunday: 09:00 - 21:00
Monday - Friday: 09:00 - 18:00
Saturday - Sunday: 10:00 - 17:00