How do I contact you?

Published 06/08/2018 09.52 AM  | Updated 13/11/2019 09.19 AM
Want to make a new booking or check availability?
You can make your booking online or by calling 0333 202 5262. 
Lines are open Mon-Sun 9am - 9pm.

Need to make a payment?
You can make a payment online or using our automated payment line by calling 0333 202 5344 with your booking reference number to hand. Lines are open 24 hours a day, 7 days a week.

Do you have adaptive or mobility needs?
Give us a call us on 0333 202 5256.

Calling from overseas?
You can call us on (00) 44 1442 286302.

Have a question about your newspaper promotion holiday?
View our FAQs 
Lines are open Mon-Sun 9am - 9pm.

Want to talk about holiday home ownership?
Give us a call on 0333 202 1460 
Lines are open Mon-Fri 9am - 6pm and Sat-Sun 10am - 5pm.

You can also send us an email at: enquiries@haven.com but please note, we are not able to provide holiday prices by email. 

To talk about your Choose Your Holiday Home booking, please call your park:
Park Park Phone Number
Allhallows 01634 270385
Blue Dolphin 01723 515155
Burnham-on-Sea 01278 783391
Caister-on-Sea 01493 728931
Cala Gran 01253 872555
Combe Haven 01424 427891
Devon Cliffs 01395 226226
Golden Sands 01507 477871
Hopton 01502 730214
Littlesea 01305 744414
Perran Sands 01872 573551
Presthaven 01745 856471
Primrose Valley 01723 513771
Riviere Sands 01736 752132
Rockley Park 01202 679393
Seashore 01493 851131
Seaview 01305 832271
The Orchards 01255 820651
Thornwick Bay 01262 850369
Thorpe Park 01472 813395
Weymouth Bay 01305 832271
Wild Duck 01493 780268
Lines are open Mon-Fri 9am - 5pm and Sat-Sun 9am - 4pm.

Careers at Haven
There are a number of amazing career opportunities available at Haven. Search through our current vacancies today.


Contact Centre opening hours
Please be aware that our contact centre opening hours (including web chat times) will vary across the following dates. Web chat will close 15 minutes before the phone lines.

Dates Times
Friday 15th November 9am - 6pm
All weekends (Saturday to Sunday) commencing Saturday 16 November up to and including Sunday 29 December 9am - 6pm
Weekdays (Monday to Friday) commencing Monday 2 December up to and including Monday 23 December 9am-6pm

Christmas and New Year opening hours
Dates Times
Monday 23 December 9am - 6pm
Tuesday 24 December 9am - 12pm
Wednesday 25 December CLOSED
Thursday 26 December CLOSED
Friday 27 December 9am - 9pm
Saturday 28 December 9am - 6pm
Sunday 29 December 9am - 6pm
Monday 30 December 9am - 9pm
Tuesday 31 December 9am - 6pm
Wednesday 01 January 10am - 4pm
Thursday 02 January 9am - 9pm


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Chat with us

Do you want to talk to us? Please let us know what you are interested in, so we can help you with your query.
Do you want to talk to us?
Please call the number below.
Do you want to talk to us?
Please call the number below.
Our opening hours are:
Monday - Sunday: 09:00 - 21:00
Monday - Friday: 09:00 - 18:00
Saturday - Sunday: 10:00 - 17:00