What if I am not on the Electoral Role?

Published 07/08/2018 03.46 PM  | Updated 31/10/2019 02.05 AM
When you make your booking, we’ll ask you for details of your permanent home address. We have the right to check this information against the electoral register – both to prevent fraud and to make sure we can contact you by post before or after your holiday if we need to.
All guests resident in the UK are required to appear on the Electoral Roll, guests from outside the UK may be required to produce their residential address (such as a bank or credit card statement no more than 3 months old) and an item of photographic identification such as a passport or driving licence. We're sorry you cannot book a holiday without being on the Electoral Roll.
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