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Results 1 - 10 of 82

  1. What times are your swimming pools open?

    Our swimming pool opening and closing times are listed below. To go to a specific park select a link:                          ...
    Date Updated: 13/09/2019
  2. What do I need to bring on my holiday?

    Here is our recommended holiday checklist:   Cot linen (if a cot has been hired) Extra blanket in the colder months Extra pillows if required Holiday confirmation Tea towels Towels Toiletries...
    Date Updated: 17/10/2018
  3. Can I have visitors while holidaying with you?

    You are welcome to have visitors to your accommodation while you are staying with us, but they should not stay overnight as they will not be able to access the facilities without a Fun Pass. Usually...
    Date Updated: 08/11/2018
  4. Will there be heating in my accommodation?

    Our Prestige, Platinum and all of our newer model caravans include central heating, along with our apartments and chalets. Standard and Deluxe caravans will have a gas fire in the lounge. Beach...
    Date Updated: 31/12/2018
  5. What is the latest time that I can check-in?

    Most park Reception's will close at 5pm, but it's ok, if you arrive after this time, the Reception team will leave your keys and welcome pack with the on-site security. They are on duty 24 hours a...
    Date Updated: 17/10/2018
  6. Do fridges have a freezer compartment?

    Our Standard and Deluxe caravans; all apartments; glamping accommodation; The Pod; and the Standard, Comfort and Comfort Plus chalets include an under-counter fridge that have a small icebox inside...
    Date Updated: 13/09/2019
  7. When are your parks open?

    Updated Our park opening dates vary depending on whether you are a holidaymaker or  whether you own a holiday home on one of our parks, here they are:   Park Holidays Ownership Allhallows...
    Date Updated: 10/10/2019
  8. Will our beds be made for us?

    If you have booked a holiday directly through Haven then your linen will be included and your beds made up for your arrival.   If you have booked through a newspaper promotional holiday, like...
    Date Updated: 17/10/2018
  9. How do I report lost property?

    If you have lost property while at the park, and are still there, please speak to a member of the team at reception who will be able to help in locating the item. If you have left the park, please...
    Date Updated: 17/10/2018
  10. When can I start my holiday?

    Our caravan holidays are available for set durations and arrival dates: For touring and camping holidays, you are welcome to arrive and depart on any day of the week.   How many nights Your...
    Date Updated: 17/10/2018

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Our opening hours are:
Monday - Sunday: 09:00 - 21:00
Monday - Friday: 09:00 - 18:00
Saturday - Sunday: 10:00 - 17:00