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Results 1 - 10 of 82

  1. What times are your swimming pools open?

    Updated Our swimming pool opening and closing times are listed below. To go to a specific park select a link:                          ...
    Date Updated: 15/08/2019
  2. What do I need to bring on my holiday?

    Here is our recommended holiday checklist:   Cot linen (if a cot has been hired) Extra blanket in the colder months Extra pillows if required Holiday confirmation Tea towels Towels Toiletries...
    Date Updated: 17/10/2018
  3. Can I have visitors while holidaying with you?

    You are welcome to have visitors to your accommodation while you are staying with us, but they should not stay overnight as they will not be able to access the facilities without a Fun Pass. Usually...
    Date Updated: 08/11/2018
  4. Do fridges have a freezer compartment?

    Our Standard and Deluxe caravans, all apartments, glamping accommodation and the Standard, Comfort and Comfort Plus chalets include an under-counter fridge that have a small icebox inside (our newer...
    Date Updated: 17/10/2018
  5. Will there be heating in my accommodation?

    Our Prestige, Platinum and all of our newer model caravans include central heating, along with our apartments and chalets. Standard and Deluxe caravans will have a gas fire in the lounge. Beach...
    Date Updated: 31/12/2018
  6. What is the latest time that I can check-in?

    Most park Reception's will close at 5pm, but it's ok, if you arrive after this time, the Reception team will leave your keys and welcome pack with the on-site security. They are on duty 24 hours a...
    Date Updated: 17/10/2018
  7. Will our beds be made for us?

    If you have booked a holiday directly through Haven then your linen will be included and your beds made up for your arrival.   If you have booked through a newspaper promotional holiday, like...
    Date Updated: 17/10/2018
  8. Can I take my dog on holiday with me?

    We welcome well-trained dogs in different grades of our caravan holiday homes and on some of our pitches on all our parks except Burnham-on-Sea, Riviere Sands and Lydstep Beach for a small charge. Up...
    Date Updated: 17/10/2018
  9. Can I use a barbecue?

    What is a seaside holiday without a lovely BBQ with your family? Of course you're welcome to bring a non-disposable BBQ with you for your stay, but we do ask that these are used away from your...
    Date Updated: 17/10/2018
  10. Do you offer adapted caravans?

    We have a range of adapted and accessible caravans suitable for everyone from wheelchair users to guests with guide dogs. We know how important it is to meet your needs so we have a team of specially...
    Date Updated: 17/10/2018

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Our opening hours are:
Monday - Sunday: 09:00 - 21:00
Monday - Friday: 09:00 - 18:00
Saturday - Sunday: 10:00 - 17:00