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Results 1 - 10 of 10

  1. How much do Fun Passes cost if I haven't booked with Haven directly?

    Here's our handy guide to how much Fun Passes cost if you have booked a holiday directly with an owner.   Peak dates 7 nights We cap our pass prices, so the most this will cost per caravan is: 3...
    Date Updated: 31/12/2019
  2. Do you offer holiday cancellation cover?

    When you’re looking forward to a holiday, it can be disappointing to have to cancel. That’s why we offer Haven Holiday Protection. Knowing that your holiday booking is financially protected should...
    Date Updated: 31/10/2019
  3. Will my accommodation have a DVD player?

    We include DVD players in Prestige and Platinum caravans, Luxury Lodges, Comfort Plus and Premier chalets and Comfort with veranda apartments.
    Date Updated: 11/10/2018
  4. Is there a microwave in my Holiday Home?

    Yes, all of our holiday homes have a fully equipped kitchen which includes a microwave.
    Date Updated: 11/10/2018
  5. Does my accommodation include an iron?

    No, however, irons can be hired at most of our parks. If we have any available you’ll see an option to add one on as you are booking your holiday. Please note, all hire goods are subject to...
    Date Updated: 24/02/2020
  6. Can I buy gift vouchers?

    Of course you can, give us a call on 0333 202 5250 and we will be happy to help you order gift vouchers. Our lines are available from 9am-9pm, 7 days a week and we accept card payments. Haven gift...
    Date Updated: 31/10/2019
  7. Does my accommodation include a hairdryer?

    Hairdryers are included in our Prestige and Platinum grades of caravan.
    Date Updated: 11/10/2018
  8. Will my travel cot fit within the main bedroom?

    Our holiday homes are quite spacious, but most of them won't be able to fit a standard-sized travel cot in any of the bedrooms. Our guests find that the living room is the best place to put them...
    Date Updated: 17/02/2020
  9. Can I hire a bike?

    Bike hire is available at these parks:   Park Duration Cost Caister-on-Sea, Seashore and Wild Duck 1 hour  £10 Half day  £10 Full day  £15 Hafan y Môr and Thornwick Bay 1 hour £5...
    Date Updated: 31/12/2018
  10. Can I hire a wheelchair?

    If you need to hire a wheelchair for your stay with us, we can help you. Here's the contact information for local organisations that will be able to arrange wheelchair and hoist hire for you:  ...
    Date Updated: 31/10/2019

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