- Park Reopening Updates Latest on our parks reopening for holidaymakers and caravan owners
- Haven's Clean and Safe Charter Everything you need to know on our latest park changes
- Haven Hideaway 2020 Questions relating to our new holiday offering on all new bookings for the 2020 season
- Haven Holiday Credit Information about Haven Holiday Credit and how to use it for new holiday bookings.
- New & Existing Bookings How to book a new holiday, or amend or cancel an existing booking with us
- Park Activities & Entertainment Activities and on park entertainment, and how to book on our Whats On App
- Restaurants, Bars & Dining Common questions and information on food & drink facilities
- Accommodation Information on our accommodation, facilities, stay duration and choosing the location of your van on park
- Touring & Camping Information on our pitch facilities and sizes, camping & glamping plus bringing your pets with you
- Accessibility How we can help you with accessibility and special requirements
- Own a Holiday Home Looking to buy your own holiday home? You will find all the information you need on costs & fees, finance options and...
- Contact Us We're experiencing high volumes across email, chat and telephone, so please bear with us. We are updating this knowle...
- What measures will you be taking to keep people safe and secure on your parks
- What facilities will you have open in August
- Changes to the arrival process for 2020 holidays
- I have a Haven Hideaway break, can I upgrade to the full Haven experience
- Where can I find out how much credit I have
- Automatically check the status of a refund for a cancelled booking
- How long will it take to refund my cancelled holiday
- Will your restaurants and bars be open in August