- Coronavirus Updates Click on the articles below for the latest information on Government restrictions across England, Scotland and Wales ...
- Holiday Information Latest information for holidaymakers and caravan owners
- Haven Stay and Stay+Play Questions relating to our new holiday offerings
- Haven Holiday Credit Information about Haven Holiday Credit and how to use it for new holiday bookings.
- New & Existing Bookings How to book a new holiday, or amend or cancel an existing booking with us
- Park Activities & Entertainment Activities and on park entertainment, and how to book on our Whats On App
- Restaurants, Bars & Takeways Common questions and information on food & drink facilities on our parks
- Accommodation Information on our accommodation, facilities, stay duration and choosing the location of your van on park
- Touring & Camping Information on our pitch facilities and sizes, camping & glamping plus bringing your pets with you
- Accessibility How we can help you with accessibility and special requirements
- Own a Holiday Home Looking to buy your own holiday home? You will find all the information you need on costs & fees, finance options and...
- Contact Us We update this knowledge base daily. Use the search bar to see if your question has already been answered.