Choose Your Holiday Home is a new platform that allows guests to hand-pick their exact holiday home and its location for their stay on park.
- 7-night bookings arriving on a Saturday
- Dog friendly newspaper promotional bookings
- A booking of more than 7-nights
- 3rd Party bookings
Should your booking be eligible for Choose Your Holiday Home, you will receive an email from Haven inviting you to log into My Account and pre-select your location ahead of your break. This will only become available once a booking has been made and can be done anytime up until seven days before your holiday.
In order to access CYHH, you'll need to have an online account via My Haven set up. Please use your password and email address to log in.
Please note: Choose Your Holiday Home works best in Google Chrome so we recommend using that browser when accessing the platform.
Pricing starts from £30 and can be clearly found at your time of booking. When selecting your holiday home, a full list of amenities will be available to view for each location.
Linking to friends and family
Whilst you cannot directly link to another booking, our Choose Your Holiday Home platform allows you to share your location with friends and family via email to help keep your nearest and dearest close.
Amending your booking
Following your booking, if you wish to amend it in any way, please call your holiday park team or speak to our Contact Centre team who will be happy to assist you.
Whilst location changes once your arrive on park cannot be guaranteed, our reception team will be on hand for any queries you may have and will do their best to help where possible.
Please note: If you have booked your break through your park or our Haven Contact Centre, you will need to log on to the Haven website and create an account.