Our easy monthly payment plan is an automated card payment, not a direct debit. This means that we only need your card details and not your sort code and account number. Because of this, if your card expires or you have to get a new card for any reason, you'll need to contact us to provide your new card details so that we can continue taking your automated payments. To do this, you can drop us a line on 0333 202 5435 or pop online to www.haven.com/payments and make a payment of £1 to set up your new details. This £1 payment will come off your next installment.