If you have made your selection for a date move, thank you for doing so and there is nothing else for you to do at this stage. Please be aware that your request is being processed but due to the high volume of requests from our valued guests and a severely reduced team, a few weeks to complete the process for everyone.
We apologise for the inconvenience this may cause as this is not our normal level of service, but we hope you will appreciate the unprecedented situation we are all facing.
We are making outbound calls to contact all guests who have opted to change their holiday dates and are getting through these as quickly as we possibly can.
Thank you for all your patience during this difficult time and for choosing to holiday with Haven. We are really looking forward to welcoming you back as soon as possible.