If you paid your holiday in instalments, then the refund will be returned in the same way in which it was paid. The full refund will be processed on the same day, but the payments will just be split. Whilst your total refund amount should be returned within the same time, it can sometimes take a day or two extra.
If you paid on multiple cards, the relevant refund will go back to each card that you paid on. Please remember to check all accounts to make sure you have your correct refund.
Please also remember that if we had to cancel your break due to our park closures and it was before 5 July, you will be entitled to a full refund. If you decided to cancel your break prior to Government advice, you may have been charged a cancellation fee.