As part of our new Clean and Safe Charter, we have made some changes to our arrival process to help you feel safe and secure. These changes include:
- Our new check in process for holiday makers will see guests assigned a set arrival time and asked to arrive specifically within this allocated time slot. All guests will receive detailed instructions for the new process to ensure their arrival is as smooth as possible
- The new process will be focused on getting new arrivals straight to their accommodation and pre-checked in to avoid large check-in queues
- If guests need to visit our reception, a queuing system will be in place, in and out routes will be clearly signposted, and plastic screens will be put up to maintain social distancing guidelines
We will also be reducing the number of holiday makers we allow on to our parks initially, to help with the social distancing measures we will have in place
You can see more information on our Clean and Safe Charter here.