This article gives you a quick rundown of useful information about the park, including:
- Opening Times
- Helpful Hints & Tips
- Bars and restaurants
- Car parking
- Cash machines
- Checking out
- Child safety
- Direct beach access
- Extend your stay
- Holiday home ownership
- Lost property
- Mini Market
- Park safety
- Photo collection
- Places of worship
- Play Passes
- Prize shop
- Remote controls
- Security barrier
- Special requirements and accessibility
- Tide times
- Tourist information
- Your next holiday
Doniford Bay Holiday Park, Watchet, Somerset, TA23 0TJ
If you need anything while on park, please call
- 01984 632423 during Reception opening times
- 07714 836979 out-of-hours
For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.
Helpful Hints & Tips
To see what activities are on and to pre-book before your holiday, please visit the My Haven Experience app or haven.com/experience four weeks before your arrival date. You can also book activities at the Activity Booking Point on park during your stay, subject to availability. If you want to book activities for your arrival day, please make sure bookings are made for after your arrival time or they may be cancelled. You can book your arrival day activities on the My Haven Experience app or haven.com/experience 7 days before your arrival date.
Activities are only available to our Holiday guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.
Please see the My Haven Experience app or haven.com/experience 7 days before arrival for your allocated check-in time. Please do not arrive before your allocated check-in time. If you arrive outside of your designated time, we may kindly ask for you to wait until a member of team becomes available to assist.
Arriving late: please let us know on the My Haven Experience app or haven.com/experience when you get your allocated arrival time. We will then know to expect you later.
Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.
Bars and restaurants
We have two venues for wining or dining: our Café Bar and Grill, and our Live Lounge entertainment venue, home to our FunStars, the Seaside Squad, and live acts. Both venues are inside the main complex. You can pre-book a restaurant table at haven.com/experience, four weeks before your holiday or by visiting the restaurant once on park. There will be no table bookings in entertainment venues and tables will be available on a first-come, first-served basis..
The nearest stops for the daily bus service to Minehead would be Watchett or Williton, which are our two local villages.
Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.
Our cash machines are in the Live Lounge and the Mini Market, and they’re free to use. Cashback is available from the Mini Market and all bar areas (minimum spend applies).
Don’t go just yet! But if you have to, please remember check out is by 10am. Please leave your keys on departure in our Reception key drop off box or with Security on the main gate.
We can’t give you eyes in the back of your head, but we can give you a brightly coloured wristband for little ones, in case they wander off. Come and see us at Reception and we’ll add your contact details to it.
Direct beach access
We have beach access right here on the park: one in front of Waterside accommodation area, and one at the dog-walking area.
We’re fond of dogs on park and most breeds are welcome, just keep them on a lead at all times. Guide and service dogs are welcome inside our venues. We have a large dog-walking area on the park, and also direct access to a dog-friendly beach. Doggy waste bags are available at Reception, and bins are provided around the park for cleaning up after your pet.
We’re strict about speed on park. Please stick to 10mph when you’re driving around.
Electric vehicle (EV) charging points
Unfortunately, we do not provide this service. Bridgwater or Taunton are the closest locations with electric vehicle charging facilities.
If you have an emergency, please call 999 and then our Reception and Security teams. This way we can direct them straight to you and come to your aid while you wait. If it’s not an emergency but you’d still like help, please call our Reception on 01984 632423 or our Security team on 07714 836979 as we have trained first-aiders on the park. Out-of-hours, please call our Security team.
Find out what’s on during your holiday four weeks before you arrive by downloading the My Haven app. There will be no table bookings in entertainment venues and tables will be available on a first-come, first-served basis.
Extend your stay
If you’d like to stay a little longer, come and see us in Reception and we can check availability and prices for you.
It’s always good to hear how we could have made your holiday even better. But if you have anything you’d like to tell us, pop into Reception for a chat.
While you’re busy making memories, you might want a little memento of your trip. We have holiday gifts, treats and essentials on sale at the Mini Market and the Wonderbar.
For a small charge, we have to hire: bed guards, highchairs and travel cots, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival, through your My Haven account to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. On departure, please return any hire goods back to Reception. Your deposit will be returned the way you made it.
Holiday home ownership
Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.
Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.
If you’ve had a big adventure, you might need a washing machine to clean you up again. Pop into our Mini Market where you can buy tokens for the launderette, as well as washing powder.
If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you. We keep all lost property for 14 days, so you have plenty of time to check.
We want your holiday to be tip-top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you.
Our Mini Market is open every day, so you can pick up any essentials.
We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our Security team on 07714 836979.
Say cheese! If you get ‘papped’ by our professional photographer, you can buy the picture from the Wonderbar.
Places of worship
Our Reception team can give you any information you need on local places of worship.
If you're on a Haven holiday break, Play Passes give you access to book all the good stuff, like activities, swimming pools and entertainment venues. Play Passes are not included in Haven Hideaway breaks.
We know how important a postcard to Nan and Grandad is when you’re on holiday, so we have a post box outside Reception.
If you’re tripping over reams of arcade tickets, remember to exchange them for some great prizes before you leave. Our prize shop is in the FunWorks amusement arcade.
No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.
Our Reception team will give you a code for the security barrier. There’s usually a helpful team member looking after our security barrier, but if not, this code will open the barrier for you.
Special requirements and accessibility
If you have any questions or have special requests please contact our Call Centre prior to booking, where we have specially trained advisors who can help with every aspect of your booking. They can discuss the suitability of the park. If you have any questions while on the park, please ask the Reception team.
Please book a session before coming to the indoor swimming pool. You can pre-book up to 14 sessions per holiday booking from 4 weeks before your arrival date on the My Haven Experience app or haven.com/experience. Alternatively, you can book sessions on park after you’ve arrived, subject to availability. After 6pm on a Friday and Saturday and after 6pm during school and bank holidays, a booking isn’t needed so you can just turn up at the pool. Our outdoor pool is also available during the warmer months of the year, weather permitting, and is included in your indoor swimming pool booking.
If you can’t have a takeaway on holiday, when can you? We have a Cook’s Fish and Chips on our park, just waiting for you to enjoy. Please order your takeaway on the My Haven Experience app or haven.com/experience.
Terrain of the park
The park is mostly flat.
Surf’s up dude! Stay safe and tide alert with up-to-date tidal times from Reception. Or search for the ‘My Tide Times’ app to get live, local updates.
If you’re looking to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets in Reception too.
Own up, who forgot to pack the towels? It’s okay, we provide towels (1 hand and 1 bath towel per person) in our Silver, Gold and Signature grade accommodation
You will need to arrange any upgrade prior to receiving your arrival time. Please contact the park and they will be happy to discuss upgrade options with you.
To maximise the opportunity for guests to access the swimming pools, activities, entertainment venue and restaurants included in their holiday package, all holidaymakers visiting our parks must be included on a valid holiday booking. Unfortunately, we don’t have the capacity on our parks to allow our guests to bring visitors to our parks.
Due to the remoteness of our holiday parks the WiFi signal can vary. We do have free guest WiFi available in the Cafe Bar and Live Lounge. There is also WiFi in the Owners’ Lounge (for our owners-only). If you need speedier WiFi please ask at Reception, charges will apply. There is no WiFi in accommodation. The My Haven Experience app works on Wifi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.
Your next holiday
The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.
Local phone numbers
Lloyds Pharmacy - 01984 632512
Quantock Pharmacy - 01984 631343
|Dentists||Stoneleigh House Dental - 01984 631414|
NHS (non-emergency) - 111
Williton Surgery - westsomersethealthcare.co.uk or 01984 632701
NHS (non-emergency) - 111
Musgrove Hospital - 01823 333444
Minehead Community Hospital - 01643 701701
|Petrol stations||St Audries, TA4 4DN|
|Places of worship||
Sacred Heart Catholic Church - cliftondiocese.com or 01643 702201
Alcombe Methodist Church - 01643 705175
Cliff’s Cabs - 01984 631973
Data Cabs - 01984 639141
Euro Cars - 01984 633555
|Trains||National Rail Enquiries - nationalrail.co.uk - 03457 484950|
|Train station (local)||
Taunton, TA1 1QW
Bridgwater, TA6 5HB
|Vet||White Lodge Vet Clinic - whitelodgevetclinic.co.uk or 01984 634013|
|Wheelchair hire||British Red Cross - 01823 273746|