This article gives you a quick rundown of useful information about the park, including:
- Opening Times
- Helpful Hints & Tips
- Bars and restaurants
- Beach access
- Car parking
- Cash machines
- Checking out
- Child safety
- Extend your stay
- Holiday home ownership
- Lost property
- Mini Market
- Park safety
- Photo collection
- Places of worship
- Play Passes
- Remote controls
- Tourist information
- Your next holiday
- Local phone numbers
Fleetwood Rd, Fleetwood, FY7 8JY
If you need anything while on park, please call
- 01253 872555 during Reception opening times
- 07899 960370 out-of-hours
For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.
Due to the latest Government restrictions the below information may not be applicable whilst on your break, please click here for the latest Coronavirus guidelines.
Helpful Hints & Tips
To see what activities are on and to pre-book, please visit haven.com/experience. You can also book activities at the Activity Booking Point. Activities are only available to our Stay+Play guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.
Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.
Bars and restaurants
We have the Mash and Barrel restaurant for dining, and the Live Lounge entertainment venue, home to our FunStars, the Seaside Squad, and live acts. Both of these are in the main complex. Due to test and trace, we require that you book a table in our venues and this can be done on the My Haven app.
Soak up the sea air at our nearest beaches, Fleetwood and Cleveleys. Fleetwood has plenty of roadside parking, plus a pretty boating lake and play parks. Blackpool beach is also a short drive away.
All aboard! There are bus stops outside the main park entrance with buses running regularly to Fleetwood and Blackpool. The stop on the same side of the road as the park goes to Blackpool and one on the other side is for buses going to Fleetwood. Connect with tram stops to explore the Flyde coastline. Just ask at Reception for information.
Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Spaces next to the accommodation is limited. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.
Our cash machines are in the main complex, and they’re free to use. Cashback is available in our Mini Market and all bar areas (minimum spend applies).
All good things come to an end – please check out by 10am. Please leave your keys with the Park Safety team on the main gate as you depart. If you need to leave early doors, just post your keys into the express check-out box near the FunWorks amusement arcade. Please remember to leave any hire goods in your accommodation. Once returned, the deposit will be paid back onto the same card used to make the payment.
We’re fond of dogs on park and most breeds are welcome, just keep them on a lead at all times. We welcome all dogs on the external areas of our park including the front decking of the Mash and Barrel. Guide and service dogs are welcome inside our venues. We have bins around the park for cleaning up after your pet.
We’re strict about speed on park. Please stick to 10mph when you’re driving around.
In case of emergency, please call 999 and then tell our Reception on 01253 872555 or Guest Services teams on 07899 960370. That way, we can direct the emergency services straight to you and come to your aid in the meantime. We can also assist with first-aid in non-emergency cases so please contact our on-park teams.
Extend your stay
If you’d like to stay a little longer, come and see us at Reception and we can check availability and pricesfor you.
It’s always good to hear how we could have made your holiday even better. But if you have anything you’d like to tell us, pop into Reception for a chat.
While you’re busy making memories, you might want a little memento of your trip. We have holiday gifts, treats and essentials on sale at the Mini Market and the Fun Shop.
For a small charge, we have to hire: bed guards, highchairs, pushchairs, travel cots, ironing boards and irons, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival, to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. Please return your hire goods to Reception on departure and your deposit will be refunded to the same card used to make the payment.
Holiday home ownership
Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.
Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.
Head to the Holiday Reception to book your Service Wash (washing powder is included). Then drop off the laundry in the bag provided at the ‘Drop off Point’ sign outside the launderette. Your washed and tumble-dried washing will then be available to collect from the launderette at a designated pick up time.
If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you. We keep all lost property for 14 days, so you have plenty of time to check.
We want your holiday to be tip-top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you.
Our Mini Market is open every day, so you can pick up any essentials.
Please note, due to national on-going supply issues, there may be occasions where our supermarkets are running low on some items of stock and apologise for any inconvenience this may cause in advance.
We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our Security team on 07899 960370.
Say cheese! If you get ‘papped’ by our professional photographer, you can buy the picture from the Fun Shop, inside the Live Lounge.
Places of worship
Our Reception team can give you any information you need on local places of worship.
If you're on a Haven Stay+Play break, Play Passes give you access to book all the good stuff, like activities, swimming pools and entertainment venues. Play Passes are not included in Haven Stay breaks.
We know how important a postcard to Nan and Grandad is when you’re on holiday, so drop in any prestamped post to us at Reception, and we’ll make sure it gets off for you.
No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.
If you can’t have a takeaway on holiday, when can you? We have a PAPA JOHN'S® on our park, just waiting for you to enjoy. PAPA JOHN'S ® will also deliver directly to your accommodation if required. Please order your takeaway on the My Haven app.
Terrain of the park
The park is flat.
If you’re looking to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets in Reception too.
Forgot your towels? Don’t drip dry! You can hire new ones at Reception for a small charge and deposit, subject to availability.
You will need to arrange any upgrade prior to selecting your arrival time. Please contact the park before choosing your arrival slot and they will be happy to discuss upgrade options with you.
To ensure we continue to follow all Government guidelines around track and trace, all holidaymakers visiting our parks must be pre-booked Haven guests. This means we are unfortunately unable to allow our guests to bring visitors on to our parks at this time. As guidelines change all the time, we would recommend you check back here closer to your arrival.
Due to the remoteness of our holiday parks the WiFi signal can vary. We do have free guest WiFi available in the Mash and Barrel restaurant. Our apps work on Wifi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.
Your next holiday
The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.
Local phone numbers
|Chemist||Albert Wilde Pharmacy - 01253 872701|
|Dentists||Ideal Dental Care - idealdentalcare.co.uk or 01253 774350|
NHS (non-emergency) - 111
Broadway Medical Centre - broadwaymedicalcentre.nhs.uk or 01253 957500
Fleetwood Same Day Health Centre - 0300 1231144
NHS (non-emergency) - 111
Blackpool Victoria - bfwh.nhs.uk or 01253 300000, FY3 3TS
Thornton - Cleveleys, FY5 4BL
Morrisons, FY5 3TS
Ace Cabs - 01253 856868
Fleetwood Private Hire - 01253 776910
Fleetwood Cab Co. Ltd - 01253 872222
|Trains||National Rail Enquiries - nationalrail.co.uk - 03457 484950|
|Train station (local)||
Blackpool North, FY1 2AB
Poulton-le-Fylde, FY6 7AL
|Vet||Norcross Vets - norcrossvets.co.uk or 01253 854545|
|Wheelchair hire||Millercare - millercare.co.uk or 01253 764054|