Church Farm Park Information & Summary – Haven

This article gives you a quick rundown of useful information about the park, including:

Address
Opening Times
Helpful Hints & Tips
Local phone numbers

Address

Church Farm Holiday Village, Church Ln, Pagham, Bognor Regis, PO21 4NR

Opening times

If you need anything while on park, please call

01243 262635 during Reception opening times
07866 417223 out-of-hours

For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.

Helpful Hints & Tips

Activities

To see what activities are on and to pre-book before your holiday, please visit the My Haven Experience app or haven.com/experience four weeks before your arrival date. You can also book activities at the Activity Booking Point on park during your stay, subject to availability. If you want to book activities for your arrival day, please make sure bookings are made for after your arrival time or they may be cancelled. You can book your arrival day activities on the My Haven Experience app or haven.com/experience 7 days before your arrival date.

Activities are only available to our Holiday guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.

Arrival

Please see the My Haven Experience app or haven.com/experience 7 days before arrival for your allocated check-in time.

Arriving late: please let us know on the My Haven Experience app or haven.com/experience when you get your allocated arrival time. We will then know to expect you later.

Barbecues

Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.

Bars and restaurants

We have the Mash and Barrel restaurant for wining or dining, and The Showroom entertainment venue, home to our Entertainment Cast, the Seaside Squad, and live acts. Both venues are inside the main complex.You can pre-book a restaurant table on the My Haven app or via haven.com/experience four weeks before your holiday or by visiting the restaurant once on park. There will be no table bookings in entertainment venues and tables will be available on a first-come, first-served basis.

Beach access

The park has direct access to shingle Pagham Beach - head over the lagoon bridge and follow
the path to the beach. Alternatively, walk out of the park gate and along Sea Lane. There’s sandy Blue Flag awarded beaches a short drive away.

Buses

All aboard! For Chichester, there’s a no. 600 bus stop under the hut on the left-hand side of the road as you go out of the park. For Bognor Regis, the no. 600 bus stop is down Sea Lane, first right as you leave the park. For bus routes, please ask at Reception.

Car parking

Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

Cashless Arcade

Our amusement arcade is mainly cashless. You'll need to purchase a Playcard from the Playcard Kiosk or Prize Shop, top up the card and tap it on the card readers to play. Don’t forget to register your card in case you lose it! If you do lose your card, speak to a member of our friendly team in the kiosk or prize shop and they will cancel your card and will replace it with a new one with any remaining credit and awards. We have 2p and 10p coin pushers for coins and, on request, we can convert 20p, 50p and £1 coins to money on a card if you want to use other games within the arcade. Any credit and awards not used can be saved for your next visit to Church Farm – no refunds will be given.

Cash machines

We have free-to-use cash machines in the arcade. You can get cashback at the Mini Market and all of the bar areas (minimum spend applies).

Checking out

All good things come to an end – please check out by 10am. Please return any hired items to Reception. Once our team have confirmed the collection and return of the hired goods, we will refund the deposit back onto the card that the payment was made from. Leave your key with the security team on the gate as you depart.

Child safety

Children are fast; we know this. While we can’t give you eyes in the back of your head, we can provide you with a brightly coloured wristband with your contact details on – so, if your little one (up to eight years old) does happen to wander off, we can very quickly let you know they’re safe. Come and see us at the swimming pool to pick one up.

Dogs

We’re fond of dogs on park and most breeds are welcome. Just keep them on a lead at all times and please use the bins provided to clear up after your pet. Guide and service dogs are welcome inside our venues, but other dogs will need to remain outside. Our restaurant terrace and outdoor pool area are also dog-free, however, we have direct access to Pagham Beach and dogs are welcome here all-year.

Driving

We’re strict about speed on park. Please stick to 10mph when you’re driving around.

Electric vehicle (EV) charging points

Unfortunately, we do not provide this service. There are a few close by, please ask at Reception.

Emergencies

In case of emergency, please call 999 and then tell our Reception on 01243 262635 or our Park Safety team on 07866 417223. That way, we can direct the emergency services straight to you and come to your aid in the meantime. We can also assist with first-aid in non-emergency cases so please contact our on-park teams.

Entertainment

Find out what’s on during your holiday four weeks before you arrive, go to the My Haven app or visit haven.com/experience. There will be no table bookings in entertainment venues and tables will be available on a first-come, first-served basis.

Extend your stay

If you’d like to stay a little longer, come and see us at Reception and we can check availability and prices for you.

Feedback

If you feel we can make your stay even better, don’t wait to go home to tell us. Call Reception on 01243 262635. Or send us a text to 07860 021013 and we’ll be in touch as soon as we can.

Gifts

While you’re busy making memories, you might want a little memento of your trip. We have holiday gifts, treats and essentials on sale at the Mini Market.

Hire goods

For a small charge, we have to hire: bed guards, highchairs, pushchairs, travel cots and irons, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival through your My Haven account, to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. Please return your hire goods to Reception on departure and your deposit will be refunded to the same card used to make the payment.

Holiday home ownership

Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.

Keys

Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.

Launderette

If you’ve had a big adventure, you might need a washing machine to clean you up again. Pop into our Mini Market where you can buy tokens for the launderette, as well as washing powder.

Lost property

If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you – we keep all lost property for seven days. While we aren’t responsible for any lost property, we will endeavour to reunite you with your belongings as best we can.

Maintenance

We want your holiday to be tip top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you.

Mini Market

Our Mini Market is open every day, so you can pick up any essentials.

Park safety

We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our Park Safety team on 07866 417223.

Places of worship

Our Reception team can give you any information you need on local places of worship.

Play Passes

If you're on a Haven holiday break, Play Passes give you access to book all the good stuff, like activities, swimming pools and entertainment venues. Play Passes are not included in Haven Hideaway breaks.

Post

We know how important a postcard to Nan and Grandad is when you’re on holiday, so drop in any prestamped post to us at Reception, and we’ll make sure it gets off for you.

Prize shop

Stay lucky – don’t forget to exchange your arcade tickets before you leave. Just pop down to our prize shop in the FunWorks amusement arcade.

Remote controls

No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.

Security barrier

Just so you know, it’s good to have your Play Pass or holiday home key ready when you approach the barrier.

Special requirements and accessibility

If you have any questions or have special requests please contact our Call Centre prior to booking, where we have specially trained advisors who can help with every aspect of your booking. They can discuss the suitability of the park. If you have any questions while on the park, please ask the Reception team.

Swimming

Please book a session before coming to the indoor swimming pool. You can pre-book up to 14 sessions per holiday booking from 4 weeks before your arrival date via My Haven app, or on haven.com/experience. Alternatively, you can book sessions on park after you’ve arrived, subject to availability. After 6pm on a Friday and Saturday, a booking isn’t needed so you can just turn up at the pool. In October half term free flow swimming after 6pm will be available every day. Our outdoor pool is also available during the warmer months of the year, weather permitting, and there’s no need to book. Please check opening times with the Activity and Leisure team.

Takeaways

If you can’t have a takeaway on holiday, when can you? We have a Cook’s Fish and Chips on our park, just waiting for you to enjoy. Whether you’re ordering for collection, delivery or to eat in, all takeaway orders can be made via My Haven app or haven.com/experience.

Terrain of the park

The park is completely flat.

Tourist information

If you’re looking to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets at Reception too.

Towels

Own up, who forgot to pack the towels? It’s okay, we provide towels (1 hand and 1 bath towel per person) in our Lodge and Silver, Gold and Signature grade accommodation or you can hire some from Reception for a small charge and deposit.

Upgrades

You will need to arrange any upgrade prior to receiving your arrival time. Please contact the park and they will be happy to discuss upgrade options with you.

Visitors

To maximise the opportunity for guests to access the swimming pools, activities, entertainment venue and restaurants included in their holiday package, all holidaymakers visiting our parks must be included on a valid holiday booking. Unfortunately, we don’t have the capacity on our parks to allow our guests to bring visitors to our parks.

WiFi

Due to the remoteness of some of our holiday parks the WiFi signal can vary. We do have free guest WiFi available in our main facilities. WiFi in accommodation is limited and charges apply. If you need WiFi in your accommodation please speak to the team on the park. The My Haven Experience app works on Wifi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.

Your next holiday

The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.

Local phone numbers

Chemist	Jordan’s Pharmacy - 01243 264211
Dentists	Pagham Dental Surgery - paghamharbourdental.com or 01243 266614
Doctors	NHS (non-emergency) - 111 Grove House Surgery - grovehouse-surgery.co.uk or 01243 265222
Hospital	NHS (non-emergency) - 111 St Richards - westernsussexhospitals.nhs.uk or 01243 788122
Petrol stations	Esso, PO21 5DS
Taxi	Yellowstar Taxis - 01243 828282
Trains	National Rail Enquiries - nationalrail.co.uk - 03457 484950
Train station (local)	Bognor Regis, PO21 1BP Chichester, PO19 8DL
Vet	AlphaPet Veterinary Clinic - alphapet.co.uk or 01243 842832
Wheelchair hire	Shopmobility - cfirst.org.uk or 01243 830077