Golden Sands Park Information & Summary – Haven

This article gives you a quick rundown of useful information about the park, including:

Address
Opening Times
Helpful Hints & Tips
Local phone numbers

Address

Golden Sands Caravan Park, Quebec Rd, Mablethorpe, LN12 1QJ

Opening times

If you need anything while on park, please call

01507 477871 during Reception opening times, or
07714 836981 out-of-hours

For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.

Due to the latest Government restrictions the below information may not be applicable whilst on your break, please click here for the latest Coronavirus guidelines.

Helpful Hints & Tips

Activities

To see what activities are on and to pre-book, please visit haven.com/experience. You can also book activities at the Activity Booking Point. Activities are only available to our Stay+Play guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.

Barbecues

Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.

Bars and restaurants

We have three venues for wining or dining: our Quayside bar and restaurant and the Live Lounge entertainment venue, home to our FunStars, the Seaside Squad, and live acts. Both venues are in the main complex, behind Reception. The Ferry Boat Inn is just off the park and easy to find; come out of the main entrance and turn left; at the end of the road, turn right on the corner.

Beach access

The nearest beach access is by the seal sanctuary, opposite the park; come out of the main entrance and turn left; at the end of the road, turn right on the corner, and you’ll come to The Ferry Boat Inn. Head down the side of the inn, and hit the sand!

Buses

The bus stops are opposite the park, on the other side of the road, the number 15 takes you into Mablethorpe. If you need information on local bus routes, please see the Reception team.

Car parking

Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

Cash machines

Our cash machines are inside the arcade and next to the launderette. Cashback is available in our Mini Market and all bar areas (minimum spend applies).

Checking out

All good things come to an end – please check out by 10am and return any keys or hired items to Reception. If you need to leave early doors, you can drop your keys off with Security at the gate on departure.

Child safety

We can’t give you eyes in the back of your head, but we can give you a brightly coloured wristband for little ones, in case they wander off. Come and see us at Reception and we’ll add your contact details to it.

Dogs

We’re fond of dogs on park and most breeds are welcome, just keep them on a lead at all times. Guide and service dogs are welcome inside our venues. We have a large dog-walking area on the park, and also direct access to a dog-friendly beach. We have bins around the park for cleaning up after your pet.

Driving

We’re strict about speed on park. Please stick to 10mph when you’re driving around.

Emergencies

If you have an emergency, please call 999 and then our Reception and Security teams. This way we can direct them straight to you and come to your aid while you wait. If it’s not an emergency but you’d still like help, please call our Reception on 01507 477871 or our Security team on 07714 836981 as we have trained first-aiders on the park. Out-of-hours, please call our Security team.

Entertainment

Please click here to see what’s on in our entertainment venue(s). You will need to book a table on the My Haven app to see the entertainment. Access to our entertainment venues is for Stay+Play guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.

Extend your stay

If you’d like to stay a little longer, come and see us in Reception and we can check availability and prices for you.

Feedback

It’s always good to hear how we could have made your holiday even better. But if you have anything you’d like to tell us, pop into Reception for a chat.

Gifts

While you’re busy making memories, you might want a little memento of your trip. We have holiday gifts, treats and essentials on sale at the Mini Market and Wonderbar.

Hire goods

For a small charge, we have to hire: bed guards, highchairs, pushchairs, travel cots and irons, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival, to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. Please leave your hire goods in your accommodation on departure and your deposit will be refunded to the same card used to make the payment.

Holiday home ownership

Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.

Keys

Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.

Launderette

Head to the Holiday Reception to book your Service Wash (washing powder is included). Then drop off the laundry in the bag provided at the ‘Drop off Point’ sign outside the launderette. Your washed and tumble-dried washing will then be available to collect from the launderette at a designated pick up time.

Lost property

If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you. We keep all lost property for 14 days, so you have plenty of time to check.

Maintenance

We want your holiday to be tip-top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you.

Mini Market

Running low on bread, nappies or – shock horror – teabags?! Our well-stocked Mini Market is open every day, so you can pick up what you need, when you need it.

Park safety

We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our out-of-hours customer service team on 07714 836981.

Photo collection

Say cheese! If you get ‘papped’ by our professional photographer, you can buy the picture from the Wonderbar.

Places of worship

Our Reception team can give you any information you need on local places of worship.

Play Passes

If you're on a Haven Stay+Play break, Play Passes give you access to book all the good stuff, like activities, swimming pools and entertainment venues. Play Passes are not included in Haven Stay breaks.

Post

We know how important a postcard to nan and grandad is when you’re on holiday, so drop in any prestamped post to us at Reception, and we’ll make sure it gets off for you. Or you can use the post box outside Reception.

Prize shop

If you’ve been lured by the bright lights of our amusement arcade, don’t forget to trade in your tickets at our prize shop before you leave.

Remote controls

No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.

Security barrier

Please have your Fun Pass or holiday home key ready to show the team on the security barrier whenever you drive in.

Takeaway

If you can’t have a takeaway on holiday, when can you? We have a Cook’s Fish and Chips and PAPA JOHN'S® on our park, just waiting for you to enjoy. PAPA JOHN'S ® will also deliver directly to your accommodation if required. Please order your takeaway on the My Haven app.

Tourist information

If you’re looking to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets at Reception too.

Towels

Forgot your towels? Don’t drip dry! You can hire some from Reception for a small charge and deposit.

Upgrades

You will need to arrange any upgrade prior to selecting your arrival time. Please contact the park before choosing your arrival slot and they will be happy to discuss upgrade options with you.

Visitors

To ensure we continue to follow all Government guidelines around track and trace, all holidaymakers visiting our parks must be pre-booked Haven guests. This means we are unfortunately unable to allow our guests to bring visitors on to our parks at this time. As guidelines change all the time, we would recommend you check back here closer to your arrival.

WiFi

Due to the remoteness of our holiday parks the WiFi signal can vary. We do have free guest WiFi available in the Quayside cafe bar. There is no WiFi in accommodation. The My Haven app works on Wifi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.

Your next holiday

The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.

Local phone numbers

Chemist	Boots - boots.com or 01507 472238
Dentists	Oasis Dental Care - 01507 474110
Doctor	NHS (non-emergency) - 111 Marisco Medical Practice - mariscomedicalpractice.com or 01507 473483
Hospital	NHS (non-emergency) - 111 County Hospital Louth - ulh.nhs.uk or 01507 600100
Local bus	Grayscroft Coaches - grayscroft.co.uk or 01507 473236
Petrol stations	Empire Garage, LN12 1PX
Taxis	Street Kars - 01507 477256 A to B - 01507 477915
Trains	National Rail Enquiries - nationalrail.co.uk - 03457 484950
Train station (local)	Skegness, PE25 3QL
Vet	Fenwold Veterinary Group - fenwold-vets.co.uk or 01507 478182
Wheelchair hire	Seacroft Mobility - seacroftmobility.com or 01507 473500 Gregory’s Mobility - gregorysmobility.co.uk or 01507 441122