Lakeland Park Information & Summary – Haven

This article gives you a quick rundown of useful information about the park, including:

Address
Opening Times
Local phone numbers

Address

Lakeland Leisure Park
Moor Lane
Flookburgh
Cumbria
LA11 7LT

Opening times

If you need anything while on park, please call

01539 558556 during Reception opening times
07534 741808 out-of-hours

For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.

Due to the latest Government restrictions the below information may not be applicable whilst on your break, please click here for the latest Coronavirus guidelines.

Helpful Hints & Tips

Activities

To see what activities are on and to pre-book, please visit haven.com/experience. You can also book activities at the Activity Booking Point. Activities are only available to our Stay+Play guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.

Barbecues

Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.

Bars and restaurants

We have our Lakeside Bay bar and restaurant for wining or dining, and the Marina Bar & Stage entertainment venue, home to our FunStars, the Seaside Squad, and live acts. Both venues are inside the main complex. Due to test and trace, we require that you book a table in our venues and this can be done on the My Haven app.

Beach access

We’re right on the coast and the tides and sands in Morecambe Bay can be unpredictable, but there are some lovely beaches nearby. Unfortunately, we do not have access to a beach from the park, only coastal walks. You’ll find nearby, sandy Roanhead with fabulous dunes (Sat Nav: LA16 7JF), or Bardsea Beach, which is a mix of sand and shingle (Sat Nav: LA12 9RB).

Buses

The nearest bus stop is one mile away in Flookburgh, and this is a limited local service. If you need any information on local bus routes, please see the Reception team.

Car parking

Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

Cash machines

We have free-to-use cash machines in the main complex area and Mini Market. You can get cashback at the Mini Market and all of the bar areas (minimum spend applies).

Checking out

All good things come to an end – please check out by 10am and leave your key in the key box outside of Reception. Alternatively, please leave with the team on the Security gate. Please remember to return any hire goods to Reception. Once our team have confirmed the return of the hired goods, we will refund the deposit back onto the card that the payment was made from.

Dogs

We’re fond of dogs on park and most breeds are welcome, just keep them on a lead at all times. Guide and service dogs are welcome inside our venues. All dogs are welcome on the decking outside the Lakeside Bay bar and restaurant. There’s a coastal walk around the park and dogs can also be walked on our golf course, and on our nature trails. We have bins around the park for cleaning up after your pet.

Driving

We’re strict about speed on park. Please stick to 10mph when you’re driving around.

Emergencies

If you have an emergency, please call 999 and then our Reception and Security teams. This way we can direct them straight to you and come to your aid while you wait. If it’s not an emergency but you’d still like help, please call our Reception on 01539 558 556 and Security teams on 07534 741808 as we have trained first-aiders on the park. Out-of-hours, please call our Security team.

Extend your stay

If you’d like to stay a little longer, come and see us at Reception and we can check availability and prices for you.

Feedback

It’s always good to hear how we could have made your holiday even better. But if you have anything you’d like to tell us, pop into Reception for a chat.

Hire goods

For a small charge, we have to hire: bed guards, highchairs, travel cots, ironing boards and irons, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival, to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. Please remember to return any hire goods to Reception. Once our team have confirmed the return of the hired goods, we will refund the deposit back onto the card that the payment was made from.

Holiday home ownership

Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.

Keys

Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.

Launderette

Head to the Holiday Reception to book your Service Wash (washing powder is included). There is limited availability. Then drop off the laundry in the bag provided at the ‘Drop off Point’ sign outside the launderette. Your washed and tumble-dried washing will then be available to collect from the launderette at a designated pick up time.

Lost property

If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you. We keep all lost property for 14 days, so you have plenty of time to check.

Maintenance

We want your holiday to be tip-top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you

Mini Market

Our Mini Market is open every day, so you can pick up any essentials.

Please note, due to national on-going supply issues, there may be occasions where our supermarkets are running low on some items of stock and apologise for any inconvenience this may cause in advance.

Otters' Lake

Make a splash! Join us for water sports at the lake. Please book your watersports in advance on the Haven What’s On app or at the Activity Booking Point.

Park safety

We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our Security team on 07534 741808.

Places of worship

Our Reception team can give you any information you need on local places of worship.

Play Passes

If you're on a Haven Stay+Play break, Play Passes give you access to book all the good stuff, like activities, swimming pools and entertainment venues. Play Passes are not included in Haven Stay breaks.

Post

We know how important a postcard to Nan and Grandad is when you’re on holiday, so drop in any pre-stamped post to us at Reception, and we’ll make sure it gets off for you.

Prize shop

If you’ve been lured by the bright lights of our amusement centre, don’t forget to trade in your tickets at our prize shop before you leave.

Remote controls

No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.

Takeaway

If you can’t have a takeaway on holiday, when can you? We have a Cook’s Fish and Chips and PAPA JOHN'S® on our park, just waiting for you to enjoy. PAPA JOHN'S ® will also deliver directly to your accommodation if required. Please order your takeaway on the My Haven app.

Terrain of the park

The park is flat.

Tourist information

If you want to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets in Reception too.

Towels

Forgot your towels? Don’t drip dry! We provide towels in our Platinum grade accommodation, or you can hire them from Reception, for a small charge and deposit.

Upgrades

You will need to arrange any upgrade prior to selecting your arrival time. Please contact the park before choosing your arrival slot and they will be happy to discuss upgrade options with you.

Visitors

To ensure we continue to follow all Government guidelines around track and trace, all holidaymakers visiting our parks must be pre-booked Haven guests. This means we are unfortunately unable to allow our guests to bring visitors on to our parks at this time. As guidelines change all the time, we would recommend you check back here closer to your arrival.

WiFi

WiFi signal can vary. We do have free guest WiFi available in Lakeside Bay and Reception. Our apps work on WiFi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.

Wondershop

While you’re busy making memories, you might want a little memento of your trip. We have treats, trinkets, and tasty titbits available to buy from the Wondershop.

Your next holiday

The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.

Local phone numbers

Chemist	The Flookburgh Pharmacy (1 mile from park) - 01539 558298
Dentists	Avondale Dental Practice (4.5 miles from park, open Mon - Fri 9am - 5pm) - LA11 7EY or 01539 533166
Doctors	NHS (non-emergency) - 111 Cartmel Surgery - cartmelsurgery.co.uk or 01539 536366 Nutwood Medical Practice - nutwoodsurgery.co.uk or 01539 715500 Peninsula Medical Practice - peninsulamedicalpractice.co.uk or 01539 715715
Hospital	NHS (non-emergency) - 111 Furness General Hospital A&E, LA14 4LF or 01229 870870
Petrol stations	Camp Road Garage (1 mile from park, diesel only), LA11 7LS BP Witherslack (7 miles from park), LA11 6RJ Shell Newby Bridge (10 miles from park), LA12 8ND
Supermarkets	Tesco Express (5 miles from park), LA11 7EY Booths (12 miles from park), LA12 7LY Asda (18 miles from park), LA14 5UG Tesco Extra (23 miles from park), LA14 2NE
Taxi	Trevor Gills - 07968 341460 Economical Taxis - 01539 558901 Estate Cars - 07974 111543
Trains	National Rail Enquiries - nationalrail.co.uk - 03457 484950
Train station (local)	Cark and Cartmel - LA11 7PT
Wheelchair hire	The British Red Cross - redcross.org.uk or 01539 734239