This article gives you a quick rundown of useful information about the park, including:
- Opening Times
- Helpful Hints & Tips
- Bars and restaurants
- Beach access
- Car parking
- Cash machines
- Checking out
- Extend your stay
- Holiday home ownership
- Lost property
- Mini Market
- Park safety
- Places of worship
- Play Passes
- Remote controls
- Tide Times
- Tourist information
- Your next holiday
- Local phone numbers
Lynch Ln, Weymouth, DT4 9DT
If you need anything while on park, please call
- 01305 774414 during Reception opening times
- 07714 836987 out-of-hours
For the most up to date opening times please speak to a member of the team. Due to demand, opening times may be reduced outside of school and bank holidays.
Due to the latest Government restrictions the below information may not be applicable whilst on your break, please click here for the latest Coronavirus guidelines.
Helpful Hints & Tips
To see what activities are on and to pre-book, please visit haven.com/experience. You can also book activities at the Activity Booking Point. Activities are only available to our Stay+Play guests, Private Let guests who have purchased a Play Pass and our owners. Please bring your Play Pass or Privilege Card with you. We reserve the right to refuse access if you cannot show a valid pass or card.
Get your sizzle on in safety. Please keep barbecues away from holiday homes, verandas and the external gas bottles. They must also be elevated and please use a non-disposable barbecue. Be sure that they’re completely put out before you leave them.
Bars and restaurants
We have three venues for wining or dining: the Mash and Barrel restaurant, and the ShowBar entertainment venue which are both inside the main complex. You can also try our newest outdoor dining experience at The Terrace which you’ll find outside the Mash and Barrel. Due to test and trace, we require that you book a table in our venues and this can be done on the My Haven app.
Our nearest beach is Weymouth, which is a 40-minute walk or a 15-minute drive from our park. Dogs are welcome all-year-round on Weymouth Beach, however between 2 April and November dogs are restricted to the Pavilion end of the beach.
The number 502 comes right into the park and takes you to Weymouth Town Centre and Lodmoor Country Park. If you need any information on local bus routes, please see the Reception team.
Parking is available next to caravans or nearby. Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.
We have cash machines in the ShowBar and the FunWorks amusement arcade. Cashback is available in Starbucks Coffeehouse and the Mini Market (minimum spend applies).
All good things come to an end – please check out by 10am and drop your key into one of our key drop boxes located on the way out by the security gate or outside the main doors at the entrance to the complex. Please return your hire goods to Reception and we will refund the deposit back onto the card that the payment was made from.
We’re fond of dogs on park and most breeds are welcome, just keep them on a lead at all times. Guide and service dogs are welcome inside our venues. We have bins around the park for cleaning up after your pet.
We’re strict about speed on park. Please stick to 10mph when you’re driving around.
If you have an emergency, please call 999 and then our Reception and Security teams. This way we can direct them straight to you and come to your aid while you wait. If it’s not an emergency but you’d still like help, please call our Reception on 01305 774414 or our Security team on 07714 836987 as we have trained first-aiders on the park. Out-of-hours, please call our Security team.
Extend your stay
If you’d like to stay a little longer, come and see us at Reception and we can check availability and prices for you.
It’s always good to hear how we could have made your holiday even better. But if you have anything you’d like to tell us, pop into Reception for a chat.
While you’re busy making memories, you might want a little memento of your trip. We have holiday gifts, treats and essentials on sale at the Mini Market.
For a small charge, we have to hire: bed guards, highchairs, pushchairs, travel cots and irons, subject to availability and a £10 deposit for each hire good item. We recommend you book in advance of arrival, to avoid disappointment, but if you haven’t please pop to Reception and we’ll check availability for you. Please return your hire goods to Reception. Once our team have confirmed the collection and return of the hired goods, we will refund the deposit back onto the card that the payment was made from.
Holiday home ownership
Want to stay again and again with us? Pop into our Caravan Sales Reception, for information about owning your very own holiday home here.
Need an additional key for your holiday home? Pop into Reception and we’ll be happy to help – extra keys are subject to availability and require a deposit.
Head to the Holiday Reception to book your Service Wash (washing powder is included). Then drop off the laundry in the bag provided at the ‘Drop off Point’ sign outside the launderette. Your washed and tumble-dried washing will then be available to collect from the launderette at a designated pick up time.
If you’ve mislaid a pair of swimming trunks, or Ted the Bear has gone missing, pop into Reception and we’ll see if someone has handed them in for you. We keep all lost property for 14 days, so you have plenty of time to check.
We want your holiday to be tip-top. If you find any niggles when you arrive, please tell us straight away. Let us know if you don’t want a team member to come in if you’re not there, and please tell us if you have any dogs in your accommodation as we won’t be able to come in without you.
Our Mini Market is open every day, so you can pick up any essentials.
Please note, due to national on-going supply issues, there may be occasions where our supermarkets are running low on some items of stock and apologise for any inconvenience this may cause in advance.
We want you to feel safe and secure on park. So if there’s anything worrying you at night or you need our help out-of-hours, please call our Security team on 07714 836987.
Places of worship
Our Reception team can give you any information you need on local places of worship.
If you're on a Haven Stay+Play break, Play Passes give you access to book activities, pools and entertainment venues, subject to availability. Play Passes are not included in Haven Stay breaks.
We know how important a postcard to Nan and Grandad is when you’re on holiday, so drop in any pre-stamped post to us in Reception, and we’ll make sure it gets off for you – or you can use the post box just outside Reception.
No luck finding the TV remote? You can operate it from the set itself. We may even have another one at Reception so it’s worth asking just in case.
If you can’t have a takeaway on holiday, when can you? We have a Cook’s Fish and Chips and PAPA JOHN'S® on our park, just waiting for you to enjoy. Papa John’s® will also deliver directly to your accommodation if required. Please order your takeaway on the My Haven app.
Terrain of the park
The park gently slopes down to the lagoon and spreads up the valley side. Flat areas of the park are Wessex Bank, Wey Valley, parts of West Acres, parts of Meadows and Chickerell View. The hilly areas are Woodlands, Lagoon Close and Bay View.
Surf’s up dude! Stay safe and tide alert with up-to-date tidal at the beach access point behind the main complex. Or search for the ‘My Tide Times’ app to get live, local updates.
If you want to explore the area, find a cracking local restaurant, or discover a nearby hidden gem, our Reception team can offer tips, advice, and recommendations. We have loads of tourist leaflets at Reception too.
You will need to arrange any upgrade prior to selecting your arrival time. Please contact the park before choosing your arrival slot and they will be happy to discuss upgrade options with you.
To ensure we continue to follow all Government guidelines around track and trace, all holidaymakers visiting our parks must be pre-booked Haven guests. This means we are unfortunately unable to allow our guests to bring visitors on to our parks at this time. As guidelines change all the time, we would recommend you check back here closer to your arrival.
Due to the remoteness of our holiday parks the WiFi signal can vary. We do have free guest WiFi available in our main complex. The My Haven app works on Wifi and 4G, however if you do not have any signal, you can always book your activities with our Activity and Leisure team at the Activity Booking Point.
Your next holiday
The early booker catches the worm. Beat the post-holiday blues by booking your next holiday before you leave. Just pop into Reception to find out about our latest deals.
Local phone numbers
|Chemist||Wessex Pharmacy - wessexpharmacies.co.uk or 01305 783287|
|Dentists||Melcombe Avenue Dental Practice - 01305 761111|
NHS (non-emergency) - 111
Lanehouse Surgery - 01305 785681
NHS (non-emergency) - 111
Dorset County Hospital - dchft.nhs.uk or 01305 251150
Weymouth Minor Injuries Unit - 01305 760022
|Local bus||First Hampshire and Dorset - firstgroup.com or 0870 0106022|
Tesco Express, DT4 9DJ
Morrisons, DT3 5AX
|Taxi||Bee Cars - 01305 775151|
|Trains||National Rail Enquiries - nationalrail.co.uk - 03457 484950|
|Train station (local)||Weymouth - DT4 7BN|
Dave Cumber Vets - davecumbervets.co.uk or 01305 784197
Vets4Pets - vets4pets.com or 01305 767673
Active Mobility - active-mobility.co.uk or 01305 774422