If you are planning a group holiday, you can find all the information you need to know below:
You can keep track of all the latest info regarding Government guidelines here.
Play Passes give Stay+Play guests access to all facilities including our pools and entertainment venues, as well as all activities. If you have booked a Stay+Play package Play Passes will automatically included.
Food and drink
Groups are able to book a table in our restaurants using the My Haven app and this can be done on a rolling 14 day basis. This means you will be able to book a table two weeks in advance of the day you want to dine.
For example, if you plan to dine on Wednesday 28th July, booking for that date will become available on Wednesday 14th July.
Should you want to book a table in one of our restaurants whilst on park, you can do this at the Booking Station on the day you wish to dine. Parks are unable to take bookings for tables in advance.
Due to the huge volume of guests trying to book a table in our venues, we kindly ask everyone to book their tables carefully and considerately to ensure as many people as possible get to enjoy a meal in our restaurants.
Haven Serve is our drinks ordering service available in our entertainment venues. This is available at all parks except Lydstep Beach. At parks with a PAPA JOHN’S® you may also be able to order pizza to your table too. To access our table service please download the Haven Serve app from the App Store or Google Play.
Stay+Play guests (or guests with Play Passes) are able to book a table in our entertainment venues on a rolling 14 day basis. This means you will be able to book a table two weeks in advance of the day you want to go.
For example, if you want to attend a session on Wednesday 28th July, booking for that date will become available on Wednesday 14th July.
To help all Stay+Play guests get the opportunity to book a slot in our entertainment venues, guests will be able to pre-book one evening entertainment session, however once on park, the team can direct you to the Booking Station to see if any more tables are available. This will be subject to availability and only bookable on the day.
Our entertainment teams have worked incredibly hard to introduce an additional show at 9:15pm subject to demand to ensure as many guests as possible can enjoy our entertainment.
Swimming and activities
Activities and swim sessions can be booked via haven.com/experience subject to availability