If you are planning a group holiday, you can find all the information you need to know below:
Government Guidelines
Play Passes
Table bookings
Swimming
Activities
Government Guidelines
You can keep track of all the latest info regarding Government guidelines here.
Play Passes
Play Passes give Stay+Play guests access to all facilities including our pools and entertainment venues, as well as all activities. If you have booked a Stay+Play package Play Passes will automatically included.
Table Bookings
Restaurants
You can book a restaurant table on a rolling 14-day basis which means you will be able to book a table two weeks in advance of the day you want to dine. Advanced bookings are strongly recommended to ensure availability at the time you want. You can book a table inside our restaurants in the following ways:
Please visit haven.com/experience to book a table.
You will also be able to book whilst on park either via the online booking system or at the restaurant host stand, subject to availability.
Please note: There is no booking required for outdoor dining – although it does often require some nice weather!
We are only able to accept bookings of up to eight via our online booking system, however availability for these size tables is limited. If when you come to book tables of eight aren't showing online, then it's likely that these have unfortunately been booked up. However, if you are a larger party and are unable to book a table, then we recommend speaking to the park directly and the team will do their best to help.
Entertainment
Once on Park, you can book our entertainment venues in one of two ways:
- Booking Station - Simply visit the Booking Station on the day you wish to visit our entertainment venue and our teams will do their best to get you booked in.
- First come first serve basis -For standing room or to take advantage of any spare tables, guests will also be able to queue at our entertainment venues on a first come first serve basis ahead of the start of a show. Please note we are unable to guarantee entry this way, so we do always recommend trying to get booked in first.
*We are constantly looking to offer the best experience possible for our guests. We are currently trialling different processes at Burnham-on-Sea, Blue Dolphin and Hafan Y Mor. If you are visiting us at one of these parks in the coming weeks, please keep an eye out for your pre-arrival email which will tell you everything you need to know about our entertainment venues.
Swimming and activities
Activities and swim sessions can be booked via haven.com/experience subject to availability
Takeaways
You can order a takeaway via haven.com/experience. Simply order and we’ll give you a pick up time. All of our PAPA JOHN’S® and BURGER KING® also offer delivery to accommodation.