The Haven terms and conditions state:
‘In the event of adverse weather, your booking will only be refunded if your chosen park is closed in the interests of health and safety. If you cannot travel on the day to your chosen park due to adverse weather, we will do our best to move your booking to an alternative date and/or different park, but refunds will not be provided. We recommend taking out appropriate insurance.’
In the unlikely event one of parks is required to close we will get in touch with any guests affected.
If you cannot travel to your chosen park due to adverse weather conditions, please contact us.