Upgrades (Choose Your Holiday Home)
- What is Choose Your Holiday Home
- How do I book Choose Your Holiday Home
- How much does it cost to Choose Your Holiday Home
- What parks are on Choose Your Holiday Home
- Do I get any discount on this element of the holiday
- Where do I see what's included in my holiday home
- Why can’t I see what holiday home I am allocated into before I make a choice
- What does 'close to the main facilities' mean
- What does a 'sea view' mean
- I've booked onto the Choose Your Holiday Home scheme. What does a 'quiet area' mean
- Where do I feedback on my experience as a Choose Your Holiday Home customer
- Can I reserve the location and book it later
- I can see there are no more holiday homes available that match my chosen criteria, will more become available at a later date
- I am having issues with the website, what do I do
- I am having issues accessing Choose Your Holiday Home
- Can I link another booking to mine so I can be close with my family
- I come to Haven regularly. Why do I have to pay when I was given the area I wanted for free previously
- How to cancel Choose Your Holiday Home
- Is this scheme open to all guests on park
- Can I upgrade
- How do I check-in to this holiday home
- What happens if I want to change the location or van once I arrive on park
- I've made an error on my booking, what do I do
- What customer support is there
- Can I amend my selection once I've booked
- I haven't paid in full, will the cost be added to my booking or do I need to pay for this now
- Do I get anything extra included in my price