Cancellations & Refunds
Information regarding cancellations to your break and refund information.
- Automatically check the status of a refund for a cancelled booking
- How long will it take to refund my cancelled holiday
- I am affected by a local lockdown – what does this mean for my break
- If non-essential travel is locked down, what will happen to my break
- Why is my refund coming back in separate payments
- What if I book a break and then Government restrictions say we can't travel
- What happens if I cancel my holiday booking
- Can I cancel my booking and how do I do it
- I booked my holiday through a newspaper promotion and it was cancelled, will I get a refund
- I've chosen to rebook my holiday through a newspaper promotion, what happens to the extras that I paid to Haven
- My break was cancelled due to coronavirus and I had activities pre-booked, will they be refunded
- My holiday has been cancelled, but I have another break booked for later in the year. Can I move the funds over to that break
- How do I make a change to my booking