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I have an outstanding complaint or query – I’d like it to be resolved before I make payment of my annual charges
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How can I pay my account?
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I would like to register to use the owner website
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Why am I not receiving post?
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I would like to make a formal complaint
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I can only pay by cheque as I don't have a credit / debit card - Owner Services
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What is the increase on my site fees for 2025?
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Can I set up a Direct Debit? If so, how do I do it?
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What is the VAT rate on the 2025 site fees?
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I have recently part exchanged and expected to receive free 2024 site fees, why have I been charged?
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What do I do if I am struggling to pay my site fees?
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What are my payment options for Site Fees?
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Do owners pay for the water used in the shared facilities such as pools, restaurants, launderettes etc?
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Do all owners pay the same water rates?
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When you charge the water rates for the following season it is an estimate, would I get a credit if the calculation was incorrect?
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How do you calculate the amount I pay in water rates each year?