What is haven.com/experience?
haven.com/experience is where our guests can book activities ahead of their break. You can book activities up to 12 weeks before the start of your (providing you've booked a Haven Holiday, not a Hideaway Holiday) break and indoor swimming slots up to 4 weeks before the start of their break.
How do I access haven.com/experience?
In order to access haven.com/experience, you will need to provide your booking reference and surname.
What is my Haven booking reference and where can I find it?
Your Haven booking reference is 8 digits and can be found on your pre-arrival emails and in your PDF confirmation at the time of booking if you booked directly with Haven - see below for an example. You can also find this by logging into your account on our website and managing your booking.
Top tip: If you can't find your Haven booking confirmation email in your inbox, it may be located in your Junk folder.
I haven't booked my break through Haven - where can I find my booking reference number?
If you booked through Hoseasons or another third party, please contact that company directly to obtain your Haven booking reference.
I'm a Haven Owner - how do I book activities?
Haven Owners can book activities via the Haven Owners website- simply log in and select "Activities and Owners Events" in the menu to book your experiences.
Anything else I need to know about haven.com/experience?
Top tip: haven.com/experience works best in Google Chrome so we recommend using that browser when accessing the platform.
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