Primrose Valley Touring FAQs Haven

Primrose Valley Touring FAQs

Reception: 01723 513 771

Mon 9am -7pm

Fri 9am - 8pm

Tues, Wed, Thurs, Sat and Sun 9am–5pm 

Out-of-hours: 07743 891 227

 

To support a safe and secure environment we are operating Reception differently and respectfully request, where possible, you call or text the Reception team.

 

We welcome:

Tourers

Motorhomes


We do not accept trailer tents and tents.


Touring FAQs


Annexes, gazebos, and event shelters

We don’t allow annexes, event shelters or gazebos on the touring field, to allow all a comfortable camping area.

 

Awnings

There’s awning space on all pitches but we can’t allow sleeping in awnings unfortunately.

 

Barbecues

Who doesn’t love a barbecue? While sizzling your sausages, remember to stay safe. Please keep barbecues well away from accommodation, They must also be elevated. Be sure that they’re completely put out before you leave them. We also stock disposable BBQs in our on-site supermarkets. 

 

Belongings

Please take good care of your belongings and secure any items of value. Guests are responsible for their own property.

 

Car parking

There is space for one car next to your pitch, and you can park additional cars in The Lakehouse car park.

 

Check-in time

Your arrival slot will be sent by email 7 days prior to your arrival day.

 

Checking out

When it’s time to say goodbye, we kindly ask that you please leave your pitch and the park by 10am.

 

Continental tourers

We cannot accept Continental tourers at this park

 

Commercial vehicle

Due to the size of our parking areas, we cannot accept any commercial vehicles. 

 

Dogs

Your four-legged friends are our four-legged friends! Most breeds of dog are welcome here. Please always keep your dog on a lead and clean up after your pet.


Electric connection

To use the electric supply, you’ll need a camping lead to attach to the electric boxes; we recommend the lead be at least 10m long. You’ll need only the three-pin plug end (the male end of the connection), as we have the female end. Please note all of our Super Electric pitches are 16-amp.

 

Fire pits

For the safety of all our guests, we cannot allow any ground fires or use of fire pits.

 

Gas 

Run out of gas? No worries – we sell butane, propane, and camping gas with the option of purchasing a new bottle or exchanging an empty one.

 

Generators 

Please do not use a generator during your stay with us.

 

Launderette 

If you’ve had a big adventure, you might need a washing machine to clean you up again. Pop into our Reception where you can buy tokens for the launderette, as well as washing powder.

 

Long lets 

Are you already planning your next holiday (or five!) with us? A great-value way to enjoy time with us is to take advantage of our monthly let offers. Call our Reception team to find out more.

 

Pot wash 

Who’s on washing-up duty?! Keep your pans clean at the pot wash, located by the main shower block.

 

Pup tents

Unfortunately, we cannot allow Pup Tents.

 

Security barrier

There’s a security barrier at the touring entrance; the barrier code is given to you at check-in.

 

Shower block 

There are shower blocks inside the touring area – you’ll need a key code to access them. Please call reception for more details. We have 4 hairdryers and 4 shaving points. 

 

Touring reception shop and supermarket 

We have a small selection of daily and touring essentials for sale in the Touring Reception – a wider range is available in the Supermarket.

 

Touring area

The field is nice and flat. It’s just a 10-minute walk to the park main facilities.

 

Waste points 

Waste disposal points are located at our main shower block.

 

Water points 

Every pitch has its own water point.

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