We always want to provide our guests with the best experience possible. If we have missed the mark with an activity your have booked, please speak to the Activity and Leisure team on the park straight away so we can try to put things right.
If you have a complaint or some feedback regarding your activities or any aspect of your break, please click here & follow the steps provided and we will do what we can to resolve this for you.
Please note: claims may be reduced or rejected if we have not been given the opportunity to put matters right or investigate your concerns.
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