Account Management Options

We value your privacy and control over your data. You can review our full privacy policy here 

If you wish to request a deletion of your Haven account, please be aware:

• We will process your request within One Calendar month.
• In some cases, we may not be able to fully comply with your request.
• If we cannot fulfil your request, we will provide an explanation in our response.

This request is a “Right to be forgotten” request and will:

• Permanently delete all your personal information and data
• Remove your account entirely from our records
• Erase all stored preferences and history

Please note, we are unable to fulfil this request if:

• You are an existing Holiday home owner.
• You have transacted with Haven in the last calendar year.

Please also note that this action cannot be undone. 

Before you proceed consider the following:

• Do you have any important information to save?
• Are there any pending transactions?
• Have you reviewed our Privacy Policy?

Please take a moment to complete our account deletion request form -  Submit your request