Swimming Pool at Hafan y Môr

Why is the swimming pool at Hafan y Môr temporarily closing?
A major multi-million-pound investment is underway to give the swimming pool complex a brand-new roof. This will guarantee the pool building for the future and includes solar panels to help us create a more energy-efficient facility.

When will the swimming pool at Hafan y Môr be closed?
The swimming complex will be closed once the Christmas and New Year celebrations have ended with a scheduled reopening date of 5 June 2026 (reopening date subject to change).

When will be the swimming pool at Hafan y Môr be reopening?
Our plan is for the pool to reopen on 5 June 2026 (reopening date subject to change).

Will the swimming pool at Hafan y Môr be open during the Festive Breaks in December?
Yes, the swimming pool will be open throughout the Christmas and New year breaks.

When will I receive the discount I've been offered for my Haven Holiday at Hafan y Môr?
If you have part paid for your holiday or are paying in instalments, we'll deduct the discount from your remaining balance. If you’ve paid in full, we’ll refund the discount to your original payment method in the second half of January. [make this better]

I'd like to move my Haven Holiday to another park because of the pool will be closed at Hafan y Môr.
If you'd rather move your holiday to another park or date, please complete the form linked in the email we sent. Please note, if you have booked a Hideaway break or made your booking after 15 December 2025, this is not applicable and normal cancellation terms will apply as per our terms and conditions.

I'd like to cancel my Haven Holiday because of the swimming pool closure at Hafan y Môr.
We are sorry to hear you want to cancel your booking, to do that please complete the form linked in the email we sent you. Please note, if you have booked a Hideaway break or made your booking after 15 December 2025, this is not applicable and normal cancellation terms will apply as per our terms and conditions.

What can I do if I can't find my email?

If you've lost or can't find your email and you have a Haven Holiday booked before 15 December 2025, please go to our chat bot and enter your holiday details when asked. Please follow the links from here.