Can I change the date of my booking online?

For most bookings, you can now amend the date and duration yourself online via My Account.

Log in to your account using your email address and password, select "Manage Booking" and then "Change your holiday date". If this service is available to you, it will take you through the process of selecting your new date and/or duration. Please note, by changing the date or duration of your break, you will be required to pay any additional costs and an administration fee of £20 for the change.

Changing your date will cancel any activities that you have booked for your original dates and you will have to rebook them for your new date, subject to availability.

If you have used our Choose Your Holiday Home or Choose Your Check-in Time services, these will be removed and you will have to reselect them for your new date, subject to availability. All other add-ons could potentially be removed depending on the availability on your new date so please do double check your booking after you have changed the dates.

This service does currently have restrictions; you will be unable to change your date online if:

• You are due to arrive within the next 56 days
• You made your booking over the phone with our contact centre or booked with the park directly
• You have a touring booking
• You have upgraded your holiday with our Choose Your Holiday Home service
• You have an outstanding balance that is overdue
• You have booked an accessible accommodation

If your booking is restricted and you select to change your holiday date via My Account, it will provide instructions on how you can make changes to your booking.

Please be aware, you can only amend your holiday within the same year as you made your booking and the following year. For example, if you made your booking in 2024, you can change to a different 2024 date or a date within 2025. You cannot change a booking you made in 2024 to a 2026 date.