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Existing booking FAQs

Viewing your booking online

Modified on Fri, 11 Aug, 2023 at 1:16 PM
Logging in to your My Haven account

Modified on Fri, 11 Aug, 2023 at 1:09 PM
What is included in the price of my holiday?

Modified on Mon, 30 Oct, 2023 at 11:24 AM
Where will my accommodation be?

Modified on Mon, 30 Oct, 2023 at 11:36 AM
Booking a holiday whilst on our parks

Modified on Fri, 11 Aug, 2023 at 1:17 PM
Acceptable forms of ID

Modified on Mon, 22 Jul at 10:08 AM
Email confirmations

Modified on Fri, 11 Aug, 2023 at 1:18 PM
What is the amendment fee for?

Modified on Fri, 11 Aug, 2023 at 1:43 PM
What is the payment administration fee for?

Modified on Fri, 11 Aug, 2023 at 1:43 PM
When do I have to pay for a booking/amendment/payment administration fee?

Modified on Fri, 11 Aug, 2023 at 1:43 PM

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