Viewing your booking online Haven

Viewing your booking online

Visit My Haven where you'll find two options to view your holiday online:

  1. If you have an online account already, simply enter your email address and password. 
  2. Alternatively, you can find your holiday by entering your Holiday Reference Number, Last Name, Park and Arrival Date.

How to find your Holiday Reference Number

You will find your 8-digit holiday reference number at the top right-hand side of your holiday confirmation which will have been sent to the email address provided to us. 


Please note, if you have booked with a third party, they may have sent you a reference number that relates to the booking system they use which is not the same as your Haven reference number. We recommend that you contact them directly as you will be unable to view your booking online through our system.


Need our help?

If you have forgotten your password, select the 'Forgot your password?' link and a password reminder email will be sent straight to your inbox.


If you do not know your Haven reference number or can't see your booking online for any other reason, please get in touch using Live Chat and we'll be happy to help you.

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