Choose Your Check-in Time

This article is about our Choose Your Check-in Time service. For general help about arrival times, click here.

You now have the option to Choose Your Check-in Time which allows you to choose the time you will have access to your accommodation and lets you plan your holiday, your way.

Pricing starts from £20.00 and you have the choice of 9 check-in time slots to pre-purchase. Subject to availability.

12:00 - 13:00
13:00 - 14:00
14:00 - 15:00
15:00 - 16:00
16:00 - 17:00
17:00 - 18:00
18:00 - 19:00
19:00 - 20:00
Check-in after 20:00

When can I choose my check-in time?

This is available to choose at the time you make your booking. If you already have a booking, you can add Choose Your Check-in Time via My Account in the Haven app or on our website.

This is not available to add within 7 days of arrival and is subject to availability. If you change your date, park or grade after added your check-in time, your chosen check in time may no longer be available.

Do I have to use Choose Your Check-in Time?

Choose Your Check-in Time is an optional service. If you decide not to purchase Choose Your Check-in Time, we will allocate you a check-in slot automatically 7 days before you arrive.

There are no check-in times available to purchase, what does this mean?

We release a limited amount of slots to purchase via Choose Your Check-in Time, which are booked on a first-come first-served basis. If there are no slots available to purchase, you will still be automatically allocated a check-in time 7 days before you arrive.

Can I arrive at the park before my check-in time?

Yes, you can still arrive on park up to 2 hours before your check-in time (but no earlier than 11am), whether you 'Choose Your Check-in Time' or let us automatically allocate one. You may access the on-park facilities during this time, but will only have access to your accommodation at your designated check-in time.

What do I need to know about checking out?

Find information on the check-out process here.

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