When do I have to pay for my holiday? Haven

When do I have to pay for my holiday?

If you are booking your holiday to arrive within the next 10 weeks, we ask for full payment at the time of booking.


If you are booking in advance and your arrival date is more than 10 weeks away, we can offer to take just a deposit at the time of booking and then arrange a payment schedule with you.

 

Our payment schedule options for our holiday homes are:

  • £60 deposit at the time of booking, with final payment due 10 weeks before arrival (if booking in advance, a secondary deposit may be included in this schedule type).
  • £30 deposit at the time of booking, with equal monthly instalments (you get to choose the date the payments are taken) which will be taken automatically from the card used for the deposit.

Of course, you are also welcome to pay in full for your holiday at the time of booking. 


If you are booking a touring and camping holiday, you can secure your booking with a £25 deposit and then the final payment will be due 10 weeks before your holiday arrival date.


Full details of your payment options and available payment schedules will be shown on the final step of your booking process, if you are booking online. If you are booking over the phone with us, we'll chat this through with you in full before taking any payments. If you book over the phone with us, a £20 booking fee will be applied to your booking. If you make your booking online, there is no booking charge.


Please note, if you do not stay up to date with your payments, your booking is at risk of cancellation. If we cancel your booking for non-payment, no refund will be issued. If you have paid in full and choose to cancel, a minimum of £60 will count as your deposit payment which is non-refundable. For full details about cancellation, please visit part 5 of our Terms and Conditions.


All payments made over the phone are subject to a £3 administration fee. Payments made online do not incur an administration fee.

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